API Account Types

Enable all the features to get the maximum benefit from your integration

TruckDown’s API is designed to scale with your operation — whether you're a single dispatch office, a growing fleet, or an enterprise-level platform managing customers nationwide.

Free Account

Built for basic integration and repair management for fleets, owner operators, or vendor advertisers.

The Free API account provides core access to the TruckDown ecosystem and essential service-management functionality.

Includes:

  • Run location-based vendor searches
  • View detailed vendor profiles
  • Add and manage vendor notes
  • Submit and manage vendor ratings
  • Submit service requests
  • Monitor and manage active service requests

This level is ideal for systems that want to integrate vendor search and service request workflows directly into their platform without advanced account management features.

Fleet API Account

Built for fleets that want control and customization.

The Fleet API account includes everything in the Free account, plus tools that allow fleets to better manage vendor relationships and decision-making.

Includes everything in the free plan plus:

  • Shared notes, favorites, and avoided vendors across all users
  • Manage Favorite Vendors
  • Manage Avoided Vendors

This gives fleets greater control over vendor selection, improves repair quality consistency, and reduces decision time during breakdown events.

Enterprise API Account

Built for platforms servicing large fleets and enterprise service providers.

The Enterprise API account includes all Fleet features, along with advanced administrative capabilities for managing multiple organizations and users.

Includes everything in the fleet plan plus:

  • Create and manage company accounts
  • Create and manage user accounts
  • Manage activity on behalf of customers

This level is ideal for:

  • Shop management systems
  • Telematics providers
  • Dispatch platforms
  • Service networks managing multiple customers

Enterprise access enables full ecosystem integration — allowing organizations to manage vendor searches, service requests, and account workflows at scale.