Powerful Search
TruckDown offers powerful search features with blazingly fast results. Our system never goes down, is available 24/7 and delivers the most control over results in the industry.
Service Requests NEW!
Getting a truck repaired, towed, or back on the road just got a whole lot easier.
Features Save Time
TruckDown saves you time by connecting you to qualified heavy duty service vendors and features that let you control the experience. Get units back on the road faster by using vendors you trust.
Fleet Control
Administrators have a wide range of control over users and system wide settings, and you don’t need to be an IT professional to maximize the value of your TruckDown account.
Fleet Protection
TruckDown manually verifies thousands of directory listings every year. Trust us to provide the highest-quality vendor information for your repairs.
Powerful Search
GuestNo Account
IndividualFree
Fleet$49.50/month
or $499/yr
Search by Service
Find qualified and verified heavy duty service providers - fast!Search by Dealer
Focus on your preferred dealers, OEM repair centers, or national tire accounts, within a given service radius.Search on Map
See the results of any vendor search on a map that is centered around your unit.New / Revised Search
Run a new or revised search from the same results screen.Service Request SystemNEW!
A simple way to submit service requests and connect with vendors online and in real-time. Learn more.View Search History
Re-run past searches with one click. Fleet Accounts can see FULL search history and share results.View Call History
Automatically track calls made to vendors. Fleet Accounts can see FULL call history and share results.Deep Dive Search
Unlock access to additional vendor choices for specific services regardless of advertising tier.Search by Distance
Show the closest vendors first - no matter the advertising tier.Filter out managed services
Filter out managed services to ensure you only contact vendors that deliver the service you need.Get Repairs Started Fast — with the new Service Request System
Getting a truck repaired, towed, or back on the road just got a whole lot easier.
TruckDown has launched the new Service Request system — built to make communication between fleets and vendors faster, clearer, and more efficient. It’s free to use, and all you need is a mobile number to start receiving text updates.
Want to test things out? Click here to submit a test request to us so that we can walk you through the process.
Note: TruckDown only accepts test service requests during our regular operating hours.
Why You’ll Love It
Save Time
Send your truck’s location and service details in seconds. Vendors acknowledge requests in real time, and you can message them directly — no phone tag, no waiting on hold. Just quick, simple communication.
Stay Updated
Get live updates throughout the repair. Share messages, photos, and files so everyone stays on the same page and your truck gets back on the road faster.
Direct, No Middleman
You choose the vendor and communicate directly. No extra costs, no third parties — just you managing relationships your way.
A Tool That Fits Your Workflow
TruckDown doesn’t replace your repair system — it makes it easier to start and manage communication. Think of it as the fastest way to get an acknowledgment, approve a repair, and keep things moving.
* TruckDown is signing up more vendors every day — with full coverage expected by year-end. We’re also working on integrations with repair management and TMS systems to make this even smoother. If your team uses one, let us know so we can prioritize your setup!
Features That Save Time
GuestNo Account
IndividualFree
Fleet$49.50/month
or $499/yr
Show on Map
See that vendor listing on a map in relation to your unit and other nearby vendors.View Services
View all of the services a vendor offers.View Details
View vendor details including a description, services, and images.Forward
Send a copy of any vendor listing to a driver, accountant, or any other concerned party, by email or text.Rate Service
Rate and submit feedback on the service a vendor provides.Notes on Vendors
Add private notes to any vendor listing. Always available in search results. Notes are shared between you and/or your colleagues for Fleet accounts.Favorites
Vendors added to your Favorites list always occupy the top spot in search results within the given location. Users can prioritize by search radius or service, and add notes to any favored listing.Avoid List
Any vendor added to your Avoid list will never display in your searches. They can be reactivated at any time.Fleet Control
GuestNo Account
IndividualFree
Fleet$49.50/month
or $499/yr
Unlimited User Accounts
Add as many users as you like to ensure your whole company has access to TruckDown tools.Control User Accounts
Account administrators have full control to easily modify or deactivate users.Security Settings
Account administrators have full control over which functions their users can access.Account Preferences
Account administrators have full control over preferences including time zone, default services and dealer networks, favorite vendor status, and more!Manage Favorites
Account administrators can easily manage the entire Favorites list from one place.Analyze Favorites
Plot an entire Favorites list on an interactive map to assess coverage along any route.Manage Avoid List
Account administrators can reactivate any vendor listing currently on the Avoid list.Manage Vendor Notes
Account administrators can bulk edit or remove any private vendor notes in their account.Routing
Generate and save regular and truck legal routes. Search for repair and service vendors along specific routes. (May also be used as part of IFTA reporting.)IFTA Reporting
Generate International Fuel Tax Agreement (IFTA) reports.Vendor Verification
Every vendor listing on TruckDown is manually verified before publication. We spend thousands of man-hours on the verification process every year to ensure you get access to the highest quality repair vendors anywhere.
Protecting You from Scammers
Scams in the trucking repair industry are on the rise. Left unverified, scammers will try to advertise as qualified service providers when the reality is that they do not have the equipment, expertise, or coverage to provide quality service. This would waste time and add huge costs to repair bills for fleets. We are not about to let that happen.
Saving You Time and Resources
Service repair businesses get sold, move, change service offerings, and sometimes close. When fleets waste time by contacting vendors that can’t be of service, trucks remain idle. The fleets aren’t happy, and neither are we.
Better Repairs for Less Money
Unqualified vendors can turn a repair into a nightmare. If vendors get listed for services they aren’t competent at or trained in, the result is lower quality repairs and higher costs for fleets. Not acceptable.
How You Can Help Ensure Quality Listings
There are times when a change in a business may result in an inaccurate listing. You can help ensure that all listings conform to the highest quality. Hit the “Update Info” button that’s available on every record and detail page on TruckDown and let us know something is not right. We will follow-up with the vendor and get it fixed right away!
Learn More
Download our free app
Take your TruckDown account with you. All the features available on the TruckDown website can be accessed through the free TruckDown Search App. Available on the Apple Store or Google Play.
GPS User?
TruckDown provides vendor information to the majority of Truck Specific GPS devices sold each year and we provide lifetime updates through device manufacturers.
