How We Protect Your Fleet with

Vendor Verification

TruckDown verifies tens of thousands of directory listings every year to make sure that every vendor in our system can deliver the services they promise.

In 2023, we rejected over 700 vendor listings for unverified information.

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Bottom Line: Fleets trust us to provide the highest-quality vendor information for their repairs. We won't gamble our reputation for a few extra dollars.

How You Can Ensure Quality Listings for Your Repairs

Every vendor listing on TruckDown is manually verified before publication. We spend thousands of man-hours on the verification process every year. But there are times when a change in a business may result in an inaccurate listing.

You can ensure that all listings conform to the highest quality. Hit the "Update Info" button that's available on every record and detail page on TruckDown. Give us a heads-up, and we'll take care of it right away.

That's a promise!

Update Info button location on TruckDown

Vendor Verification Includes:

  • Verification of the business name, registration, and validity in the area of service.
  • For mobile repair and/or tire services.
  • Verification that the vendor is the actual provider of the services they are listed under.
  • For towing services: Verification of heavy-duty wrecker ownership.
  • Verification of a physical shop location.
  • Person-to-person conversation with the business owner.
  • Verification of service vehicles and registrations.

Note to Vendors:

If you receive a call from our team to finish your verification process - please use this as an opportunity to ensure all your contact and service information is correct so fleets can find you faster.

Call 1-877-300-7138 to complete your verification process.