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A few minutes spent setting up your account can save hours later. Add your users, select your preferred dealer networks, and upload your vendor list to unlock a more personalized TruckDown experience.
When multiple users are added to your account, important information can be shared across your organization. Notes, vendor preferences, ratings, favorites, and service activity become available to authorized users, ensuring everyone has access to the same vendor intelligence.
This reduces duplicate effort, improves consistency, and helps new team members become productive faster.
A personalized account helps prioritize vendors that align with your business relationships and service requirements. Combined with TruckDown's network of qualified heavy-duty service providers, this helps your team identify high-quality vendors more quickly.
The result is less time spent searching, fewer wrong choices, and better service outcomes when breakdowns occur.
Uploading your internal vendor list ensures your trusted vendors are incorporated into your TruckDown experience. Your team can continue working with vendors they already know while benefiting from TruckDown's search tools, vendor information, and service management features.
TruckDown helps keep everyone informed throughout the service process. With shared account information and Service Request capabilities, your team can track activity, monitor progress, and stay informed about ongoing service events.
Whether you're managing a repair, tire service, or towing incident, everyone involved can stay aligned with the latest updates.
Our support team is standing by to help. We can be reached during normal business hours at 1.877.300.7138, via email at info@truckdown.com, or via text message at 1.863.343.2650.