My Users
TruckDown.com My Users feature allows Fleet Administrators to create and manage their Fleet Users or to create other Fleet Administrators. Having unique user accounts for authorized members of your fleet group allows you to share vendor ratings, comments and searches. If someone leaves your company all you need to do is set their user account to inactive to terminate their access to private vendor related information. There are no limits on the number of Fleet Users and it is not uncommon for larger fleets to have dozens of users. Individual Fleet Users can manage their own contact information and preferences, but only Fleet Administrators can manage company related information and create or de-activate Fleet Users.
Fleet Administrators also receive notices from TruckDown any time there is a change to the contact information or listing status of one of their preferred vendors. For example, if one of your fleets’ preferred vendors moves to a new location a notice stating what changed is automatically emailed to Fleet Administrators so they are aware of the change and decide whether it impacts on operations.
Using the My Users Feature
Action (Adding a New User): In the "My Account" section, go to the My User page and click on the “Add User” button. Complete the form with the information requested. By default new users are created as Fleet Users, but there is a drop down box that allows you to create a Fleet Administrator instead. Once the form is completed click the Submit button and provide the new user with the password you created for them. Please note the user name will always be the user’s email address, but the password can be whatever you choose, although we do recommend that passwords are at least six characters long and a mix of numbers and letters.
Result: As soon as a new user is created the account can be used and will automatically be part of your fleet group.
Action (De-activating a User): To terminate a user’s access to your fleet group go to My Users in the "My Account" section, select the account you want to de-activate and click the “edit” link beside that user. Change the Account Status from Active to Inactive, click the Submit button and you are done. For your historical references we recommend creating new accounts for new employees rather than re-assigning existing user accounts.
Result: As soon as an account is set to inactive all access to your fleet group information is blocked. Accounts can be set back to active at any time.